When ABA agency leaders hear the phrase compliance concern reporting system, they often think:
-
“We’re small. People can just come to me.”
-
“We have an open-door policy.”
-
“We don’t have fraud or misconduct here.”
And that may very well be true.
But a compliance concern reporting system isn't a sign that you expect wrongdoing. It's a sign that you're building a mature, proactive compliance program.
In fact, the agencies that benefit most from reporting systems are the ones that care deeply about doing things the right way.
