Business Associates and Beyond: What Every ABA Agency Needs to Know About Business Associates

    AI-generated session note summaries are quickly becoming increasingly common in ABA software, helping agencies save time and streamline documentation. But with that convenience comes real compliance risk. In this article, we’ll walk through one way AI is being used in ABA session notes today, what we've uncovered in actual audits, and what agency leaders need to do to make sure their docum...

If you ask most ABA agency leaders about compliance, you’ll hear a familiar list: policies, trainings, audits, and maybe the occasional corrective action plan. But here’s the reality—that’s not what regulators are really looking for. Yes, they expect you to have policies. Yes, they expect you to conduct audits. But what they’re ultimately evaluating is something much less tangible and much mor...

You’ve just finished updating your documentation policy. It’s airtight — compliant, organized, defensible. You’ve dotted every “i,” cited every requirement, and built in all the right safeguards. You hit send feeling pretty satisfied. A week later, your BTs are frustrated, your billing team is confused, and staff are quietly building workarounds. What went wrong? Sometimes the problem isn’t th...