
As ABA providers, documenting your professional activities is both an ethical requirement and a necessary step to meet payor and regulatory requirements. Good documentation clearly describes the services you provided, confirms the service was actually provided, demonstrates the appropriate code was used to bill, and explains why the service was medically necessary for the client.
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If you provide ABA services, and you bill insurance companies for those services, you may have had families ask if you can reduce or waive their copayments, coinsurance, or deductibles. Maybe they’re struggling financially, or they’re just confused about how their insurance benefits work. While it’s natural to want to help, waiving these costs can lead to serious compliance trouble. Let’s br...
